If you need to contact support, it is important that detailed information about your needs is sent.

Sending this to the email support@dattos.com.br will automatically generate a control code for your demand and immediately contact our professionals for feedback and assistance.

It is ideal to always send as much information as possible detailing the incident when opening the support, so that we can respond to it with quality and agility:

User;
Files used;
Folder;
Map;
Layout;
Screen print;
Etc.

Follow the instructions below to gather more information:

Access the Dattos page where you are encountering difficulties or where you have encountered an error;
In the menu, click on the help icon (?), located in the upper right part of the system, and click on the "About Dattos" option.
Click the "Copy to Clipboard" button to copy your system version data.
Detail the step-by-step process for reproducing the problem.
Add screenshots of where the problem occurred as an attachment.
Please attach the necessary files to reproduce the problem.

Open your ticket now by filling out the form below!

Falar com o Suporte

Dattos support