Login or Password Recovery

Learn how to recover your login or password in a few steps!

To start, when viewing the Dattos platform login screen, click on "Forgot username or password?".

At the "Recover your access" screen, enter:

  1. Enter the email used to register your user in the system;

  2. Click "Next".

You will receive an email in your inbox with your login and other instructions for recovering access. If you wish to continue the process to create a new password, click on the "Reset Password" button.

On the "Reset Password" page:

  1. Enter the new desired password;

  2. Re-enter the same password for verification;

  3. Click "Reset Password".

You are ready. Your password has been changed successfully!