Requirements for Using the System

Minimum Supported Settings

Our tests and support are certified using the minimum configurations and browsers listed below:

Configuration

Requirement

Remarks

Internet browser

Google Chrome

Screen Resolution

1280x768;

1366x768 or higher

Internet speed

10 MB or higher

For customers using local infrastructure, the following requirements must also be met:

Configuration	Requirement	Remarks
External Address Release - License Agreement	`https://license.dattos.com.br`	External link to allow consultation of Dattos license settings. At this address, a GET request is made at the following URL: `https://license.dattos.com.br/Customers/online/{activationCode}/{organization-code}` The response content is precisely the license file (which is transmitted in encrypted form).
External Address Release - User Manual	`*.stonly.com` `api.stony.com`	External link to access the Dattos user manual.
External Address Release - Usability Information for Product Improvement	`https://.pendo.io` `https://.hotjar.com` `api.segment.io` `api.segment.com` `track.segment.com` `cdn.segment.com`	External link to allow Dattos to collect usability metrics to improve the product.
External Address Release - Customer Support and Success	`https://.customerx.com.br` `https://.freshchat.com` `https://fc-use1-00-files-bkt-00.s3.amazonaws.com`	External link to access Dattos user support online chat.

Learn more about what data is collected and processed through our Privacy Policy.